About Us
We've created Tilly Living as a way to provide high-quality products that allow you to create a home that you love, whether it be in the kitchen, dining or living area.
We are based in Sydney, Australia. We love being outdoors alot of the time, but when we are at home, we love to cook, eat and hang! With that in mind, we wanted to source products that were not only functional but also stylish for the home.
Whether we are cooking a simple weekday meal or hanging out with our 3 kids, we are always on the lookout for simple, beautiful and functional products that can add a bit of luxury to the home.
At Tilly Living, our team are always on the lookout for new and exciting products to add to our growing product range. If you think there is a product that we should be stocking, please let our friendly customer service representatives know here or email us at support@tillyliving.com. We would love to hear from you!
Our mailing address is Tilly Living, PO Box 3278, Strathfield North NSW 2137 Australia.
Look forward to providing value to you and your family now and in the future! Thank you so much for supporting small ❤️
For any questions regarding our products or for assistance with your order, please kindly fill out the form above and you should expect a response within 1 business day.
Complete the online form to contact us or email at support@tillyliving.com
Our mailing address is PO Box 3278, North Strathfield NSW 2137 Australia.
TRACKING
If you're after tracking information you can use our website to track your orders by clicking on the TRACK ORDERS tab above.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments, in this case, you will be provided with two or more tracking numbers.
STANDARD SHIPPING TIMES
USA and Canada: 6 - 20 days
Oceania (includes Australia): 8 - 20 days
United Kingdom: 8 - 20 days
Other countries: 11 - 30 days
Note: Delays may occur due to extended COVID-19 restrictions that are out of our control at this time.
PROCESSING TIMES
Orders can take 4 business days to process after placing the order before being shipped out.
Please note that if you are emailing about your order to include the order number and the email address used at checkout in your message. Thank you!